Lead information is all supplied by the person requesting relocation information through our Web site. The information that leads provide us on their relocation inquiry form is the only information that we have. In order to provide our members with the best information possible, we require leads to fill out all pertinent information on the form before they are able to submit it for a relocation packet. Therefore, when a member receives a lead, he/she receives all of the information that we have available about the lead. This means that phone numbers, arrival dates, addresses, etc. are all supplied by the lead.
Once you have accepted a lead, you are agreeing to our lead referral contract. This contract is a binding bilateral contract. Therefore, before this contract can be nullified, both the accepting member and Buyers USA Relocation must agree. Before accepting the lead and the lead agreement, you must insure that no person from your company, including yourself, is already working with the person referred.
Before contacting us about not getting leads or not getting "sufficient" leads, please visit our Member Services feature to check your account status and your cities list. This should provide sufficient information regarding your status and lead eligibility. The number of leads which you should expect to receive is subject to migration trends to the city(s) which you have choosen and membership coverage. We carefully control membership recruiting to hopefully minimize the likelihood that there will be a conflict between members for lead assignment. If there is a conflict, lead assignments are automatically rotated to achieve fairness. (Multiple members are not recruited for an area unless our computer programs detect a surge of leads for a specific area.) Again, while a maximum effort is made to reduce member conflict (if any) and maximize the leads for a specific area, changes in migration trends may temporarily, greatly reduce the amount of leads for an area. While we cannot control migration trends, our marketing department does place additional emphasis on cities for which we feel that members are not receiving enough leads.
When you visit our Membership Services and features, please make sure that your browser is set to "refresh" or "reload" automatically or at each visit. Otherwise, you may be accessing a copy of the page from your computer's cache rather than from our servers. If this is the case and you are attempting to accept leads or review your cities, you will not receive an accurate response.