Our intention is to get every member 10 - 40 leads per year. (Trial members may receive between 1 - 12 leads during a 90 day trial period.) Please note that this is not a guaranteed number of leads as there are several factors beyond our control, such as demographic trends and actions by the companies who assist us with our advertisers. We do, however, make our best effort to provide members with 3 - 4 leads per month.
Some members may receive additional leads provided that they promptly fulfill their obligations to contact their accepted leads, provide the promised lead updates, and maintain an acceptable "success rate". Members who accept 40 or more leads will periodically be notified if their closure rate falls short of our expectation. (We do realize that a rapid acceptance of a large number of leads may receive this notice prematurely.)
Often we experience members who suddenly accept a large number of leads in excess of the 3 - 4 leads per month rate which we desire. Sometimes this means that a member can receive a entire "year's worth" of leads in a very short time. Although (as discussed in the preceding paragraph) we often allow members to exceed the 40 lead goal, in order to provide fairness to other members and to protect the network we reserve the right to regulate the number of leads made available to such members. If you have have accepted more than 10 leads within a 30 day period, if you have accepted move than 40 leads and have been notified about you lower-than-average closure rate, or have accepted a extremely large number of leads and have not yet closed any accepted leads, then our system will employ a variety of measures to help assure that other members have a fair opportunity to receive leads. Please realize that this DOES NOT affect your "full membership" status (and has only occurred when you have benefited from a substantial number of leads). If this applies to you and you are unhappy with the quality of the leads (see below), please note that your opinion of the leads which you rapidly accepted does not change our application of this policy. Also, note that in most cases a "slowing" of your leads is only a temporary condition designed to get you back to a more reasonable rate of acceptance. On the other hand, if you have a tremendously large number of leads and a zero or very low "success rate" your resumption of leads may be subject to the improvement of your ratio by the submission of a referral fee. (Note: This more substantial situation happens only when a member has received a tremendously large number of leads and many more leads than justified by their membership fee.)
These policies are not meant to reflect adversely on any applicable member. Rather we must balance our risk and provide an opportunity of fair lead distribution while assuring rapid lead servicing. Of course, all continued lead eligibility is subject to the assigned members complying with our updated policies.